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Get in Touch

We're here to help with any questions or concerns about Ledger Wallet (formerly Ledger Live), the Ledger Live app, Ledger crypto wallet, and all related services. Whether you need support setting up your Ledger Wallet, help with login, or have general questions about our Ledger hardware wallets, our support team is available to assist you at any time.

Support Channels

For technical issues with your Ledger Wallet, such as when your wallet is not working or there's no connection, please visit our official support portal. Our team provides comprehensive assistance for users of Ledger Wallet desktop version, Ledger Wallet mobile app, Ledger Wallet for Android and iOS, and Ledger Wallet Chrome extension.

If you need help downloading Ledger Wallet, Ledger Live client, or Ledger Wallet app, our support documentation provides detailed tutorials and guides for Ledger Wallet that explain using Ledger Wallet on all platforms.

Device Support

We provide comprehensive support for all Ledger hardware devices, including Ledger Wallet Nano X, Ledger Wallet Nano S Plus, Ledger Wallet Stax, and Ledger Wallet Flex. Our team assists with device pairing, Ledger Wallet Connect configuration, and updates and live updates.

Frequently Asked Questions

Our support team answers questions about managing Ledger Wallet balance, staking features, supported cryptocurrencies, fees, and Bitcoin transactions (BTC) with Ledger Wallet. We also inform you about the latest versions, features, and changes to Ledger Wallet.

Security Concerns

If you have questions about the security of your Ledger Wallet, safe practices when using your Ledger Wallet, or concerns about your Ledger cryptocurrency wallet and Ledger Live wallet, please contact our security team immediately through verified official channels only.

Response Time

We strive to respond to all inquiries within 24 to 48 hours. For urgent matters related to the security of your Ledger Wallet, please use our priority support channel.