Privacy Policy

Introduction

Welcome to our official Privacy Policy page. This document explains how we collect, use, store, and protect your personal data when you use Ledger Wallet (formerly Ledger Live), including the Ledger Live app, Ledger crypto wallet, and related services. Whether you access our platform through the Ledger Wallet desktop application, Ledger Wallet mobile app, or Ledger Wallet Chrome extension, this policy applies to all interactions with our services.

It is important for every user to understand what Ledger Wallet is and how your data is processed. We are committed to the highest privacy and security standards for all users of Ledger hardware wallets and Ledger Live wallets.

Information We Collect

When you use our Ledger cryptocurrency wallet services, we may collect the following types of information:

Account Information

When setting up or logging into your Ledger Wallet, we may collect your email address, username, and login credentials. This applies whether you use Ledger Wallet for Android, iOS, or desktop platforms.

Device Information

When you pair your Ledger Wallet device or connect your hardware with our software, we collect device IDs, operating system information, and connection data. This includes information from Ledger Wallet Nano X, Ledger Wallet Nano S Plus, Ledger Wallet Stax, and Ledger Wallet Flex.

Usage Data

We collect information about how you use our services, including balance queries in your Ledger Wallet, staking activities, and your transaction history. This data helps us improve the functionality of cryptocurrencies supported by Ledger Wallet and overall usability.

Technical Data

When downloading Ledger Wallet, Ledger Live download, or Ledger Wallet app, we may collect IP addresses, browser type, and download settings. This applies to Ledger Live download app, Ledger Wallet APK, and all other distribution channels.

How We Use Your Data

Your information enables us to provide and improve our services. Specifically, we use the collected data to:

• Process transactions through your Ledger Wallet (BTC, Bitcoin) and other cryptocurrency operations
• Notify you about updates, live updates, and upgrades to your Ledger Wallet to keep your software current
• Provide troubleshooting support for Ledger Wallets if issues arise with functionality or connection
• Develop new features and improvements for Ledger Wallets, documented in our changelog
• Ensure security of Ledger Wallets and protect against unauthorized access
• Provide helpful resources such as tutorials, guides, and usage tips

Data Security

We implement comprehensive security measures to ensure the secure operation of your Ledger Wallet. Our commitment to Ledger Wallet security includes encryption protocols, secure servers, and regular security audits. Independent reviews and comparison studies of Ledger Wallets, including comparisons with Trezor, confirm that our security standards are among the best in the industry.

We continuously work to provide Ledger Wallet with the latest security patches and promptly address vulnerabilities. Our security measures are regularly reviewed as part of comprehensive pros and cons analyses of Ledger Wallet.

Data Sharing and Third Parties

We do not sell your personal data. We may share data with service providers who assist us with fee processing and transaction verification for Ledger Wallet, with law enforcement agencies when legally required, and with partners who contribute to providing features in the Ledger Live ecosystem (now Ledger Wallet). All third parties are contractually obligated to protect your data.

Your Rights and Choices

You have the right to access and download your personal data, request correction of inaccurate data, delete your account and associated data, opt out of marketing communications, and restrict certain data processing activities.

Cookies and Tracking

Our websites and applications use cookies to enhance your user experience when accessing Ledger Wallet review pages, support documentation, and download portals. You can manage your cookie settings in your browser settings.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or new Ledger Wallet features. Significant changes will be communicated through the application or via email. We recommend users review this policy regularly, especially after performing Ledger Wallet updates or installing Ledger Live updates.

Contact Us

If you have questions about this Privacy Policy, need help troubleshooting your Ledger Wallet, or wish to exercise your rights regarding your data, please contact our privacy team through the official support channels accessible through the Ledger Live app.

For technical support regarding Ledger Wallet setup, Ledger Wallet connection issues, or Ledger Wallet connection problems, please visit our dedicated support portal.